Head Housekeeper

Sesonal position from May to mid Nov.

Hands on position that controls and directs the housekeeping department to maintain a consistently high standard of cleanliness in guest, public and employee areas.

Exercises strict control of cleaning, paper and linen supplies to be cost effective.

Supports the Chief of Maintenance in ensuring safe practices meeting OSHA regulations.

Promotes the spirit and intent of Guest Services Hospitality Standards.

Must be familiar with all housekeeper and laundry duties.

Trains all department personnel.

Schedules staff to ensure sufficient coverage to meet needs of the operation and completes time cards.

Orders all paper, laundry, and cleaning supplies for the department.

Directs opening of the department each day providing work assignments as needed.

Interfaces with the front desk staff to efficiently house guests with minimal amount of waiting.

Conducts room inspections on a regular time schedule.

Attends management staff meetings and Safety training sessions as directed.

Accurately completes all assigned reports on time.

Performs all duties in the housekeeping department during staff shortages or peak periods of season.

Responsible for maintaining adequate daily inventory of supplies and communicating needs to the General Manager.

Maintains log of Lost and Found items in accordance with established procedures.

Handle personnel problems and conflicts, referring to the General Manager issues unresolved.

Inspect staff each day and enforce GSI appearance and uniform standards.

Gives working direction of hotel room pre-season set-up under the guidance of General Manager.

Gives working direction and participates in hotel room post-season closure.

Performs such other related duties as directed or required.

High school graduate with some college preferred.

Two years experience in similar housekeeping position.

Must be able to speak clearly and listen attentively.  Must be able to write legibly as well as read and understand directions and instructions.  Appearance must be in compliance with company guidelines.

Will be required to perform diverse physical tasks.  Must be able to stoop, bend, grasp, and perform repetitive motions.  Some walking and stair climbing. Good physical energy, stamina, and agility.  Must withstand exposure to wet floors.  Must be able to tolerate and work in cold weather.  Must be able to lift up to 25 pounds with assistance occasionally.

Must be service and safety oriented.  Must possess a sense of awareness, timelines, urgency, humor, and common sense.  Must live in local community or on-site and able to adapt to the isolation of the Stehekin community.